SOL is cultivating an industry-leading workforce equipped to deliver quality work. We understand that solutions are never one-size-fits all. We approach staffing by deploying consultants that immerse themselves in your organization, grasp your pain points and serve as complementary (not a replacement) to your FTEs. With this, we offer both immediate and long-term value to our clients – providing swift solutions to tackle immediate roadblocks while focusing on building sustainable systems and processes, ensuring the long-term growth and success of your organization.

SOL consultants are not your typical project managers or business analysts; they are dynamic professionals with diverse backgrounds; they are present and ready to propel projects to the next level; they are nimble, wear multiple hats, and understand the big picture. Our consultants deftly shift from strategic planning to hands-on execution, possessing a holistic understanding of your organization’s needs. With a growth mindset, ownership mentality, ambition, and a collaborative spirit, our consultants are dedicated leaders who drive projects to new heights.

Providing staff augmentation for clients — Our network of talent is aptly prepared to support your key initiatives.

    • Analyze client business needs and facilitate the gathering of business and user requirements across various business units.

    • Organize collaborative sessions to define and document user stories, encompassing overarching processes, estimations, and priorities.

    • Develop and outline workflows to comprehend existing processes and potential areas for improvement.

    • Take charge of the solution design phase, ensuring seamless translation of business requirements into viable solutions.

    • Configure new applications, conduct unit testing for customized features, and demonstrate functionalities to end users.

    • Produce comprehensive documentation for new functionalities, crafting training materials, and conducting end-user training sessions.

    • Cultivate enduring and trust-based business relationships by leveraging exceptional interpersonal skills while engaging with clients.

    • Provide guidance and coaching to the Scrum Team on effectively implementing Agile practices and principles for delivering high-quality products and services to clients.

    • Identify strengths and areas for improvement within the Scrum Team and employ suitable coaching and development techniques to enhance overall team performance.

    • Proactively manage delivery risks by identifying and resolving impediments that hinder the team's progress.

    • Facilitate and support all essential Scrum ceremonies, including Sprint Planning, Daily Scrum, Sprint Review, and Sprint Retrospective, ensuring their effectiveness and efficiency.

    • Establish and maintain effective communication channels with the Scrum Team through the creation and upkeep of tools such as dashboards and tracker boards.

    • Monitor and report the team's progress using various Agile metrics like capacity, burndown, and velocity charts to provide insights and promote continuous improvement.

    • Serve as an advocate and promoter of Agile practices within client organizations, championing the benefits and value of Agile methodologies.

    • Offer data analytics services to address client business challenges and objectives, deriving strategic insights, and delivering substantial business value through informed decision-making.

    • Concentrate on intricate client business issues that require in-depth handling of data acquisition, validation, and comprehensive analysis.

    • Evaluate and scrutinize novel data sources, actively identifying and resolving issues related to data structure and quality.

    • Conduct thorough research on various data sources to align with and fulfill client-specific business requirements.

    • Foster a shared understanding among cross-functional team members regarding the capabilities and limitations of specific datasets.

    • Develop and maintain diverse data reporting tools employing platforms like Domo, Tableau, Power BI, etc., ensuring comprehensive and user-friendly reporting capabilities.

    • Collaborate closely with internal client teams to comprehend, enhance, and support their data collection and analysis processes, contributing to their capabilities and efficiency.

    • Deliver high-level analyses and presentations tailored for executives, addressing pertinent business issues, and offering actionable recommendations for resolution or improvement.

    • Oversee the seamless implementation and delivery of intricate projects within a broad ecosystem and diverse role matrix.

    • Demonstrate adeptness in influencing stakeholders and engaging with executive-level leaders and partners, establishing and nurturing crucial relationships across various functional groups.

    • Organize, schedule, and lead kick-off meetings, ensuring consistent communication of project status and adherence to internal end to end life cycle practices.

    • Conduct comprehensive analysis of project requirements, formulate budgets, and develop compelling business cases to initiate projects.

    • Develop, maintain, and manage project plans, budgets, risk & issue logs, documentation repositories, and regular project health and status reports.

    • Address and manage project escalations and critical decisions by collaborating with relevant stakeholders as necessary.

    • Foster robust relationships with team members, stakeholders, and leadership, overseeing individuals within the project team to ensure timely task completion.

    • Proactively anticipate and resolve challenges, bottlenecks, or scheduling conflicts to uphold project deliverables within set timelines and budgets.

    • Understand relevant technologies and architectures to adequately support project goals and planning (Technical Project Manager roles only)

    • Provide technology, functional and domain support to the project team as needed (Technical Project Manager roles only)

    • Implement CRM Systems: Set up and customize CRM platforms like Salesforce, Microsoft Dynamics 365, HubSpot CRM, Zoho CRM, and Oracle CRM to align with business processes.

    • Customer Data Analysis: Utilize CRM data to understand customer behavior, preferences, and needs, thereby enhancing customer engagement and retention.

    • CRM Strategy Development: Collaborate with sales and marketing to devise CRM strategies that increase lead generation, conversion rates, and customer loyalty.

    • Performance Tracking: Use analytics tools within CRMs to monitor and report on customer engagement, sales trends, and marketing campaign effectiveness.

    • Training and Support: Conduct comprehensive training sessions for team members on CRM functionalities, best practices, and data management, ensuring optimal usage of platforms like Pipedrive and Insightly.

    • Data System Design: Architect complex data structures using databases like MySQL, PostgreSQL, and NoSQL databases such as MongoDB or Cassandra.

    • Data Management: Ensure data integrity, security, and compliance across various platforms, including using tools like Talend, Informatica for ETL processes, and data governance tools.

    • Business Intelligence Solutions: Develop and maintain data warehouses using technologies like Amazon Redshift, Snowflake, and Google BigQuery; and implementing BI tools like Tableau, Power BI for data visualization and analysis.

    • Innovative Data Solutions: Integrate big data technologies like Hadoop, Apache Spark, and cloud storage solutions for scalable data storage and processing.

    • Data Lifecycle Management: Oversee the acquisition, storage, retrieval, and archiving of data, ensuring efficient data flow within the organization.

    • Create and execute test cases, plans, scenarios, and procedures

    • Partner with engineering and development teams to identify and establish testing automation opportunities

    • Document and evaluate results of test plans; communicate progress of testing activities to stakeholders as necessary

    • Lead and conduct various types of testing including SIT, E2E, and Regression testing

    • Detect, log, and report program bugs and glitches

    • Partner with engineering and development teams to correct bugs and glitches

    • Participate in defect triage meetings with stakeholders

    • Provide support during preparation and execution of UAT activities

    • Work with software programs such as JIRA, TestRail, and Postman